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A deposit must be paid to hold all reservations. All events must be made at least seven days in advance. A credit card authorization must be on file to guarantee all deposits and final charges. An 18% service charge will be included on the final bill for all reservations. Cancellations made eight days or more in advance will guarantee a full refund of deposit. Any cancellations within seven days of the event will result in a non-refundable deposit. All cancellations must be made via email to firstname.lastname@example.org.